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Q: What is the best way to set up a triggered email campaign?

A: For marketers with a best-in-class email marketing platform, setting up triggered campaigns should be the easy part. In the past, triggered campaigns often required time-consuming interaction with technology teams to set up even the easiest of triggers. No longer. Best-in-class platforms allow for simple, one-screen setups for triggered email campaigns (sometimes called “conversations,” because the emails sent by the company are done so in response to a customer’s behavior). Technology is no longer an acceptable excuse for a company’s lack of trigger campaigns.


in this issue

Marketers are abuzz about social media and how to use emerging tools like blogs, online communities or twitter to engage customers in more interactive relationships.  But what if engaging customers in a social relationship was possible without having to master a new set of interactive tools?